山东工商学院学报

网络话语暴力是数智时代社会治理的顽疾之一。数智技术的高“可供性”使当前网络话语暴力呈现新态势：对象泛化，施暴者身份难锁定，情绪传染性高，侵权责任不易定性，且影响多维。这与社会转型期部分公众社会心态失衡，数智技术加持，流量资本助长及群体“坏特质”的推波助澜密切相关。矫治数智时代网络话语暴力，既应压实平台的主体责任，强化智能技术监管，又要完善话语暴力侵犯的法定心理救济办法，积极开展反网络话语暴力的法治宣传；同时，还应加强社会的心理建设，提升公众抵御网络话语暴力的心理韧性，并用中华优秀传统文化滋养公众的道德心灵，重塑健康文明的网络交往伦理。

Cyberbullying in the form of online verbal violence is one of the persistent problems in social governance in the digital age. The high "affordability" of digital intelligence technologies has led to new trends in current online verbal violence: generalized targets, difficulty in identifying the identities of perpetrators, high emotional contagiousness, difficulty in defining infringement liability, and multi-dimensional impacts. This is closely related to the imbalance of social mentality among some members of the public during the social transformation period, the support of digital intelligence technologies, the promotion of traffic capital, and the exacerbation of group "bad traits". To correct online verbal violence in the digital age, it is necessary to strengthen the main responsibility of platforms, enhance the supervision of intelligent technologies, improve the legal psychological relief measures for verbal violence infringement, and actively carry out legal publicity against online verbal violence. At the same time, it is also necessary to strengthen social psychological construction, enhance the psychological resilience of the public against online verbal violence, and nourish the moral hearts of the public with excellent traditional Chinese culture to reshape healthy and civilized online communication ethics.